Acceptable Use Policy

 

  1. When you offer goods or services for sale, we consider all messages and media related to your goods or services, including any descriptions, prices, fees, taxes and/or any required legal disclosures, to constitute transactions. You must comply with the policies listed below, and applicable terms, laws and regulations.
  2. You are solely responsible for your transactions and providing any sales terms, privacy terms or other terms applicable to your interactions with users.
  3. We are not responsible for processing, paying for, or fulfilling any sales relating to your transactions.
  4. You are solely responsible for determining, collecting, withholding, reporting, and remitting all applicable taxes, duties, fees and additional charges for sales relating to your transactions.
  5. Examples listed below are representative, but not exhaustive.
  6. Offers to sell and sales of the following are prohibited:
    Illegal products or services
    Policy: Businesses may not transact in the operations or exchange of illegal products or services.
    Drugs, whether prescription, recreational, or otherwise
    Policy: Businesses may not transact in the sale of illegal, prescription, or recreational drugs.
    • Examples:
    Drugs, including marijuana and marijuana products
    Drug paraphernalia, including pipes and bongs
    Prescription drugs
    Tobacco items and related paraphernalia
    Policy: Businesses may not transact in the sale of tobacco products or tobacco paraphernalia.
    • Examples:
    Apparel featuring a tobacco brand logo
    Cigarettes, cigars, and chewing tobacco
    Tobacco pipes and paraphernalia
    Tobacco rolling machines
    Hookahs
    Bongs
    Rolling papers
    Electronic cigarettes (E-cigarettes) or tobacco devices
    Alcohol
    Policy: Businesses may not transact in the sale of alcohol.
    • Examples:
    Books or DVDs about alcohol
    Alcohol-related items, including glasses, coolers, and wine bottle holders
    Alcoholic beverages
    Kits for producing alcohol
    Unsafe ingestible supplements
    Policy: Businesses may not transact in the sale of unsafe ingestible supplements, as determined by WhatsApp in its sole discretion.
    • Examples:
    Anabolic steroids
    Chitosan
    Comfrey
    Dehydroepiandrosterone
    Ephedra
    Human growth hormones
    Weapons, ammunition, or explosives
    Policy: Businesses may not transact in the sale or use of weapons, ammunition, or explosives.
    • Examples:
    Promoting safety training or licenses for legal weapons
    Firearms and firearm parts
    Paintball guns
    BB Guns
    Fireworks
    Pepper spray
    Tasers
    Gun ranges
    Gun shows
    Animals
    Policy: Businesses may not transact in the sale of any animals.
    • Examples:
    Animal cages
    Products for animals (toys, collars, etc.)
    Veterinary services
    Grooming services
    Boarding services
    Live animals
    Livestock
    Prohibited animal parts, including but not limited to bone, teeth, horn, ivory, taxidermy, organs, external limbs, secretions, or carcasses
    Any product or part, including but not limited to leather, skin, hide, fur, wool, or hair from any dogs, cats, and endangered or threatened animals
    Adult products or services
    Policy: Businesses may not transact in the sale or use of adult products or services.
    • Examples:
    Products promoting family planning and contraception, which focus on the contraceptive features of the product, and not on sexual pleasure or sexual enhancement
    Sex toys
    Videos or live shows for adult entertainment
    Sexual enhancement products
    Sexually suggestive services
    Body parts and fluids
    Policy: Businesses may not transact in the sale of human body parts or fluids.
    • Examples:
    Blood
    Hair extensions and wigs
    Urine
    Body parts
    Organs
    Human tissue
    Teeth
    Medical and healthcare products
    Policy: Businesses may not transact in certain healthcare products, including medical devices, and smoking cessation products containing nicotine.
    • Medical Devices - Examples:
    Lifestyle and fitness accessories
    Contact lenses
    Bandages and braces for physical injuries
    Thermometers
    Testing kits for medical conditions or diseases
    Breast pumps
    First-aid kits
    • Smoking Cessation Products - Examples:
    Nicotine patches
    Nicotine gum
    Items or products with overtly sexualized positioning
    Policy: Businesses may not position products or services in a sexually suggestive manner.
    • Examples:
    Implied nudity
    Implied sexual acts
    Zoomed-in sexual images
    Real money gambling services
    • Policy: Businesses may not transact in or facilitate gambling, games of skill, or lotteries, including online casinos, sports books, bingo, or poker if it costs money.
    Dating services
    Policy: Businesses may not transact in or facilitate online dating services.
    Products or items that facilitate or encourage unauthorized access to digital media
    • Policy: Businesses may not transact in the sale of devices that facilitate or encourage streaming digital content in an unauthorized manner or interfering with the functionality of electronic devices.
    • Examples:
    Add-on equipment for streaming devices such as keyboards and remotes
    Sale of streaming devices loaded with software that facilitates unauthorized access to content
    Jailbroken or loaded devices
    Jamming or descrambling devices
    Wiretapping devices
    Digital and subscription services, including links to or processing of any subscription sales, renewals, or upgrades
    Policy: Businesses may not transact in the sale, including renewals and upgrades, etc., of digital content, digital subscriptions, or digital accounts.
    • Examples:
    Authentic audio or video CDs, DVDs, and Blu Ray
    Digital devices, including Smartphones, video game consoles, and TVs
    Downloadable content, including PDFs, music, games, movies, etc.
    Digital accounts, including games accounts
    Digital subscriptions and internet streaming services, including TV, Mobile, etc.
    Digital coupons
    Business models, goods, items, or services that we determine may be or are fraudulent, misleading, offensive, or deceptive, or may be or are exploitative, inappropriate, or exert undue pressure on targeted groups
    Policy: Businesses may not transact in deceptive, false, misleading, or offensive offers or products.
    • Examples:
    Multilevel marketing
    Penny auctions
    ICOs and binary options
    Payday loans, paycheck advances, P2P lending, debt collection, and bail bonds
    Diet, weight loss, or other health related products that imply or attempt to generate negative self-perception
    Real, virtual, or fake currency
    Policy: Businesses may not transact in the sale of real, virtual, or fake currency.
    • Examples:
    Real money (cash or cash equivalent instruments and coins)
    Replica or prop money
    Digital or cryptocurrency
    Active bank credit or debit cards
    Store credit cards or coupons
    Pre-paid credit or debit cards
    Checks or checkbooks
    Equipment to create counterfeit currency or financial instruments
    Third-Party Infringement
    Policy: Transactions may not contain content that infringes upon or violates the intellectual property rights of any third party, including copyright or trademark. This includes, but is not limited to, the sale of counterfeit products, such as goods that copy the trademark (name or logo) and/or distinctive features of another company’s products to imitate a genuine product.
    • Examples:
    Counterfeits, knockoffs, or replicas of branded goods, or posts offering goods that are likely to confuse consumers about the source, sponsorship or affiliation of those goods.
    Unauthorized or pirated copies of copyrighted works, such as videos, movies, TV shows and broadcasts, video games, CDs or other musical works, books, etc.


 

Any violation for the policies listed above will result in terminating your account immediately.